Federal Ombudsman stresses for introduction of E-pension system

April 4, 2019: Federal Ombudsman Syed Tahir Shahbaz on Thursday stressed upon the federal government departments to introduce E-pension system in the departments and to ensure payment of family pension without succession certificate.

Chairing a meeting at the Federal Ombudsman Secretariat, Wafaqi Mohtasib instructed the federal government departments to ensure the process of finalization of pension cases within 30 days, said a press release issued.

Wafaqi Mohtasib appreciated the departments for facilitating the pensioners however he urged to make more efforts in this connection especially for implementation of new regulations which would further facilitate pension cases. 

Hafiz Ahsaan Ahmad Khokhtar, Sr. Advisor (Law)/Grievance Commissioner for Overseas Pakistanis, Wafaqi Mohtasib Secretariat stated that certain issues regarding retiring employees have been addressed and most importantly retiring employee would automatically receiving 65% of his basic pay as anticipatory pension. He said that through introduction of e-pension system, the date of all departments would automatically interconnect with the E-system of AGPR and their complete information would be available with the AGPR. He said that no succession certificate would be required in future for issuance of family pension.

Hafiz Ahsaan Ahmad Khokhtar said that for the implementation of E-pension system, all Ministries/Departments must cooperate with CGA & AGPR in order to ensure that pension cases are finalized within time and service record of the employees is computerized including entertaining the service book in the system.

He said that instructions regarding payment of family pension without succession certificate be circulated to all Ministries / Divisions / Departments.

Hafiz Ahsaan Ahmad Khokhtar informed that decisions have also been taken for facilitation of provincial government employees in coordination with Provincial Accountant General by CGA & AGPR.

As many as 9856 pension cases were received in AGPR in 2018 out of which 9845 were resolved. On the directions of Wafaqi Mohtasib, Pension Cells have already been established in all federal government departments.

(APP)