SECP Introduces swift complaint resolution platform

MG News | April 26, 2024 at 05:16 PM GMT+05:00

0:00

April 26, 2024 (MLN): The Securities and Exchange Commission of Pakistan (SECP) has introduced a new digital platform, SECP-XS, to promptly resolve user queries and concerns.

Following the successful introduction of the eZfile, the new fully automated corporate registry, SECP recognizes the need for a seamless mechanism to address user concerns and queries, said a press release issued on Friday.

SECP-XS is offering a user-friendly platform for reporting, managing, and resolving issues related to regulatory compliance and statutory processes.

SECP-XS is a centralized platform that seeks to simplify complaint management by providing regular updates, notifications, faster follow-up actions, and progress tracking capabilities, thereby improving user satisfaction, internal efficiency, and service standards.

"The SECP strongly recommends using SECP-XS for swift resolution of corporate registry, eZfile-related issues," it said.

The introduction of a one-stop complaint management solution reflects SECP's commitment to transparency, accountability, and excellence in the corporate sector.

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