SECP becomes first govt agency to offer WhatsApp Support Service

July 1, 2021: The Securities and Exchange Commission of Pakistan (SECP), to promptly respond to public queries regarding the incorporation of companies, has introduced its WhatsApp Channel for Business Care. The WhatsApp helpline number is the first of its kind service in Pakistan’s Public sector.

The WhatsApp service can be accessed by saving the helpline number “03069365625” and then starting a conversation with SECP WhatsApp. Users will have a more streamlined experience as this service will provide immediate responses to their queries on Company Registration, Companies search through Name & Incorporation number, and fee calculator. The facility of Live Chat with Business Centre officer is also provided that will enable the users to exchange messages, voice notes, documents, images for complete support and solution.

This is part of SECP’s ongoing efforts to provide convenience to the general public users with regard to the provision of information.

The SECP is also planning to add more avenues to the Business Care solution by integrating its eServices system with new features that will enable the users to check the status of their eServices cases and provide the facility to lodge and check the status of their complaints from the WhatsApp platform.

Press Release