Telenor hits back at CCP, claims to have operated under law

“Telenor Pakistan is an ethical and law abiding corporate entity and carries out its operations in accordance with law and conducts all business activities responsibly. We always strive to maintain clear communication with our valued customers and ensure that there is no ambiguity as far as our package plans or pricing is concerned.”

This was stated by Chief Corporate Affairs Officer, Telenor Pakistan in a statement issued here Thursday.

“The 4G campaign in question was launched in 2016 and we clarified in our communication that internet usage is free for first 100MBs. Also our claim regarding the reach of our 4G services in certain cities was specified and intended to mark the availability of services in those cities without specifically claiming blanket coverage in any number of locations or cities. The said campaign is already over. We are contesting the matter before CCP.

“Telenor Pakistan strives to bring the benefits of internet to the people of Pakistan and to give access to quality content under our Internet For All ambition and we are fully committed towards the fulfillment of our ambition through aggressive network expansion, one of the fastest growing 4G footprint and introduction of digital products and services to cater to the needs of the masses,” the statement said.

The said complaint against the company was filed by rival Zong Network.