OGRA conducts surprise inspection to address public complaints

June 17, 2023 (MLN): The Oil and Gas Regulatory Authority (OGRA) enforcement team with the local administration of district Shekhupura conducted a surprise inspection to address a rising number of complaints from the public, a press release issued today stated.

This activity comes under OGRA’s commitment to uphold consumer rights under its "Zero Tolerance Policy."

A dedicated enforcement team, in response to these concerns, conducted comprehensive inspections of multiple filling stations in the area.

During the investigations, two filling stations in Tehsil Sharaqpur Shareef of Shekhupura District were flagged for engaging in the unethical practice of underfilling petroleum products.

Disturbingly, it was discovered that digital devices were illicitly installed within the dispensers, enabling the stations to deliberately provide up to 50% less fuel through remote control manipulation.

OGRA, resolute in its commitment to safeguarding consumer interests, has taken immediate and stringent measures against the perpetrators.

Moreover, FIRs (First Information Reports) have been registered under the "Price Control and Prevention of Profiteering and Hoarding Act, 1977."

Local authorities have seized the devices equipped with remote control functionality, and as a result of the investigation, six individuals have been apprehended.

“OGRA is dedicated to eliminating such malpractices and ensuring the fair treatment of consumers in the oil and gas sector” Spokesman OGRA.

The OGRA urges the public to report any suspicions or complaints regarding under-filling or other related issues through its helpline or citizen portal for swift action.

Moreover, OGRA remains steadfast in its mission to uphold the rights and interests of consumers, ensuring a level playing field and fostering a trustworthy environment across the petroleum industry.

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