No complaints filed against overbilling, Nepra clarifies

By MG News | September 09, 2021 at 12:33 PM GMT+05:00

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September 9, 2021 (MLN): The National Electric Power Regulatory Authority (NEPRA) has observed some media reports regarding complaints of overbilling in terms of raising bills beyond the approved billing period by various power distribution companies, (DISCOs).

In a statement issued on Wednesday, the authority clarified that till today no consumer has filed such a complaint before NEPRA’s Consumer Affairs Division.

The Authority also encouraged consumers and other stakeholders to report such complaints to its Consumer Affairs Division if they have any evidence in this regard so that the Authority may take stringent action as per applicable rules/regulations.

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